Shipping & Delivery

Shipping Information

Orders placed Friday and over the weekend will be processed the following Monday, our warehouse is located in Pennsylvania and transit time varies based on destination.

Transit Companies

We utilize UPS as well as USPS as our shipping carrier.

Transit Times

Times vary based on destination and shipping method chosen.

Tracking Information

Shipping confirmation will be emailed at the end of each business day. Tracking numbers will be available within 24 hours from the time of shipment. Account holders can view their tracking number from the customer account page.

Please note international tracking numbers can take up to three business days to be loaded to customer accounts.

Free Shipping

Orders of $99+ and shipping to United States or United States Military addresses (APOs & FPOs) qualify for free shipping.

International free shipping on orders of $200+ and above.

Shipping Cost Quotes

Our shipping costs are based on the total weight of your order as well as the destination location. To get a real-time shipping quote, please put the item(s) in your cart and proceed to check-out. After entering the country and postal code on the cart page, all the shipping options and associated costs will appear.

Domestic Shipping

USPS First-Class Package 

  • Deliveries are made Monday through Friday.
  • Tracking information is available at our tracking page.

UPS Next Day/Second Day Air

  • Orders are processed and shipped in 1 business day (unless indicated otherwise)
  • Orders made on the weekend after 12:00 pm CST Friday will be processed Monday.
  • Tracking information is available at our tracking page.

Please Note: Express orders containing Pre-order items will NOT ship until their respective items become available. Requested modifications made to existing express orders will delay shipment, providing the order has not shipped already.

International Shipping

USPS First-Class Package 

  • You will be responsible for any customs fees or taxes that are assessed by your country on international packages, but you will not be charged any brokerage fees.
  • A package can take up to 120 days to clear through customs (usually much faster).
  • You will receive a Shipment Tracking Number when the package ships.
  • International tracking numbers can take 3 business days to become trackable.
  • Tracking Information is available at our tracking page.

International Delivery Time

DESTINATION
SHIPPING TIME (DAYS)
USA and Canada2 – 5
Europe & United Kingdom5 – 14
Australia20 – 30
South America1030
Rest of the World15 – 25