Return & Refund Policy
we love you like a dwarf loves his beard,
your appeasement is our absolute highest priority!
To start a return, please send us a courier pigeon (email) to firstname.lastname@example.org and include the photo of the item, the receipt, and your reason for requesting a return.
We have a 30-day return policy, which means that if you find what you have received to be unsatisfactory, you can request a return within 30 days after receiving your item.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You would also need the receipt of purchase and a photo of the item.
request a return first
Items sent back to us without first requesting a return will not be accepted.
returned items condition
Items returned to us not in a 'as new condition' will result in your return being rejected.
The customer is responsible for all return shipping costs (horses are expensive these days).